October 4, 2013
Are you tired of scouring Google trying to figure out how to get Excel to sort your data? Or, do you want to learn how to use video editing software, or start learning web development? Look no further, and try using Lynda.com. As a member of the University, you have free access to tutorial videos on Lynda.com. Lynda.com is an educational website offering high quality tutorial videos about a wide range of technology related concepts. Just go to Lynda.unr.edu and sign in with your NetID username and password.
The best part about Lynda is that University students and employees can access all the contents on the site for free. Go to the site Lynda.unr.edu and sign in with your NetID username and password. Normally, Lynda.com charges a monthly fee to access the tutorials, but as a University member you can access them for free. So, it’s worth looking around on Lynda.com to find something interesting.
September 12, 2013
Every week the IT Support desk witnesses this unfortunate scenario: A student or faculty member has worked for hours on their very important paper. They’ve been so engrossed in what they are doing that they haven’t slept, eaten, or clicked save. And then… their computer crashes.
Sometimes the computer auto-saves the document, and sometimes it doesn’t. Every time, the student or faculty member has a panic attack, loses their train of thought, and gains a couple of grey hairs.
Here is some advice that you already knew, but it’s worth repeating anyway.
If all else fails, come see us at IT Support. We can’t guarantee that we will be able to recover your data, but we certainly have tools and the knowledge to help you as much as possible.
September 9, 2013
When you are away from your office for an extended period of time, you can set up your University e-mail to automatically respond to all senders with a notification about your absence. The main IT site contains information on setting up of Out-of-Office message.
The automatic reply feature can help communicate your absence to coworkers and customers, but you should also be careful about how much information you include.
In the message of the automatic reply, you should state that you will be out of the office. However, you should probably refrain from saying that you are on vacation because this implies that your house will be unmonitored. Potential burglars can use information people post online to know when their houses will be unmonitored. Instead, just state that you will be out of the office.
An example out of office automatic reply could be:
I will be out of the office from [date] to [date]. In the meantime, please contact [contact] for assistance. Thank you.
You can use a simple message stating the days you will be out office and alternate contact info senders can contact.
August 14, 2013
Adobe produces a lot of software in use at the University: Acrobat Pro (for PDFs), Dreamweaver (for Web Design), and Photoshop (for picture editing) are the most common.
While the IT department has a lot of information on how to buy these products, unfortunately we don’t have the resources to train you on them. Luckily, Adobe has produced a series of live and on-demand webinars, specifically designed for those in education, to help you get the most out the software you use.
July 30, 2013
The University of Nevada, Reno asks that students, faculty and staff change their NetID passwords every year. NetID passwords expire and require changing every year for security reasons. Passwords provide important protection to accounts, but can also be a source of vulnerability to cyber threats. The password-change policy ensures that computer security is maintained on a regular basis.
You should change your password if you notice a threat to your account, such as unusual account activity. Sometimes though, account threats aren’t noticeable. If someone gained access to your account login information, that person could monitor your computer activity, and you wouldn’t know. Using your NetID username and password a person could look at your personal information, such as financial information and home address, through MyNEVADA. A threat to your account might not be noticeable right away. So, even if your account seems secure, changing your password regularly helps protect against threats.
You can take some steps to keep your password safe:
There is information on the main IT website about how to change your NetID password.