Information Technology Blog

Campus Data Center Outage – December 28th

November 24, 2014

In its goal to keep disruptions to a minimum and during non-business hours, the IT department will be completing a campus data center power upgrade project on Sunday, December 28, 2014. From 8 am to 6 pm, there will be a major power disruption causing most centrally hosted services to be unavailable during that time. These services include:

  • Most Web Servers
  • Chemistry Stockroom System
  • BACTalk
  • DAR Systems
  • Filemover
  • Odyssey HMS Student Housing
  • AscentCompas
  • BACtalk Automated Logic Controls
  • HVAC Application
  • eSirius
  • eParking
  • “The Grid” High Performance Computer and Database
  • Library MARS
  • Metasys
  • Disability Resource Center server
  • Psychology EZReserve
  • DeepFreeze
  • Library “Guide on the Side”
  • Guest Wifi Authentication
  • Shibboleth Authentication
  • Grades First
  • WhatDoYouThink
  • InfoEd
  • Leave Keeping System
  • Bookstore Time and Attendance
  • Licensing Server
  • OwnCloud
  • Illiad
  • WordPress Blogs
  • Print Server
  • Library ArcGIS
  • Library Pharos Application
  • Read Only Domain Controller
  • KUNR Traffic Application
  • FootPrints
  • Sympa Mailing Lists
  • ARES E-Reserves
  • Facility Commander
  • iMCM G2 Mail Services

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General Information

Memorial Weekend Network Upgrade

May 15, 2014

May 23 until May 26

UNR IT is proposing to use the Memorial weekend to upgrade our data center routers. There will be periods of different service outages during this time.

Further details can be found in the document outlining the UNR Network Reconfiguration.

During the upgrade, status updates will be posted to a dedicated website at

General Information

NSHE Host-On-Demand Service Ending May 1

March 20, 2014

The following information has been posted by NSHE System Computing Services.

The software, Host On-Demand, used to connect to Mustang for the administrative systems Advantage Financial, HRMS, and Legacy SIS, will no longer be an option to NSHE effective May 1, 2014.

System Computing Services recommends QWS3270 Secure client as a replacement for Host On-Demand.  We have found QWS3270 Secure to be faster and more reliable.  We share our System-wide site license with the campuses so this client software can be installed on an employee’s campus workstation and/or home computer. Please contact your institution’s IT support to  request QWS3270 Secure client.

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General Information, Software

Tips for Preventing and Removing Malware and Adware

March 17, 2014

Are you getting annoying popup ads or worried that your computer might have a virus?  This article gives tips for preventing and removing malware and adware from computers.

Note:  Some of the following tips such as uninstalling malware programs could lead to inadvertently modifying legitimate and important programs, so if you have any doubts check first with a knowledgeable source like IT support.

  • Malware:  Malware is any program that is designed to damage or disrupt computer systems.
  • Adware:  Adware is any program that displays advertisements on a computer, such as popups.

The tips in this article include practicing safe computing, installing an adblock plugin for your web browser, running antimalware software, and manually deleting malware and adware programs.

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End of Windows XP Support

February 28, 2014

On April 8th 2014 Microsoft will end support for the Windows XP operating system.

The University of Nevada, Reno’s Information Technology department is actively working to upgrade all XP operating systems on campus.

We are aware of most XP computers on campus. However, if you have an XP machine, and don’t think we know about it, please contact IT Support.

General Information, Security