Information Technology Blog

Welcome to Fall 2016!

August 9, 2016

Information Technology realizes that after a short break there could be some things with your account and computer that have changed, or some policies that may have been forgotten.

Here is a useful list of things to help get your semester off to a great start:

Help Desk Expanded Hours

At the beginning of the semester, the Help Desk is open for extended hours.

  • Fall (first 2 weeks of semester): Mon – Thu 8am – 7pm; Fri 8am – 5pm; Sat – Sun 1pm – 5pm
  • Spring (first week of semester): Tue – Thu 8am – 7pm; Fri 8am – 5pm; Sat – Sun 1pm – 5pm

After the initial extended hours, the Help Desk then returns to regular operating hours.

New / Updated Services

NetID Password

Your NetID password expires every 365 days. This may have occurred while you were away. Look out for an email notification informing you of any upcoming expiration. Update your password on the NetID Management Site. Further NetID troubleshooting may be needed.

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General Information

Microsoft Internet Explorer Support Changes

December 22, 2015

January 12, 2016

Microsoft is terminating support for older versions of its popular browser application Internet Explorer on Tuesday, January 12, 2016. As of that date, Microsoft will no longer release security updates, patches, or bug fixes for all versions of Internet Explorer except Internet Explorer 11.

In an effort to keep the campus computing environment secure for everyone, all computers must be upgraded to IE 11 before February 1, 2016. If your computer is centrally managed by IT, all previous versions of IE will automatically be removed and IE 11 will be installed during the regular maintenance window. If your computer updates are managed by you or your department’s technology staff, you or your department technician must remove all previous versions of IE and install IE 11 or greater before February 1.

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General Information, Software

Campus Data Center Outage – December 28th

November 24, 2014

In its goal to keep disruptions to a minimum and during non-business hours, the IT department will be completing a campus data center power upgrade project on Sunday, December 28, 2014. From 8 am to 6 pm, there will be a major power disruption causing most centrally hosted services to be unavailable during that time. These services include:

  • Most Web Servers
  • Chemistry Stockroom System
  • BACTalk
  • DAR Systems
  • Filemover
  • Odyssey HMS Student Housing
  • AscentCompas
  • BACtalk Automated Logic Controls
  • HVAC Application
  • eSirius
  • eParking
  • “The Grid” High Performance Computer and Database
  • Library MARS
  • Metasys
  • Disability Resource Center server
  • Psychology EZReserve
  • DeepFreeze
  • Library “Guide on the Side”
  • Guest Wifi Authentication
  • Shibboleth Authentication
  • Grades First
  • WhatDoYouThink
  • InfoEd
  • Leave Keeping System
  • Bookstore Time and Attendance
  • Licensing Server
  • OwnCloud
  • Illiad
  • WordPress Blogs
  • Print Server
  • Library ArcGIS
  • Library Pharos Application
  • Read Only Domain Controller
  • KUNR Traffic Application
  • FootPrints
  • Sympa Mailing Lists
  • ARES E-Reserves
  • Facility Commander
  • iMCM G2 Mail Services

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General Information

Memorial Weekend Network Upgrade

May 15, 2014

May 23 until May 26

UNR IT is proposing to use the Memorial weekend to upgrade our data center routers. There will be periods of different service outages during this time.

Further details can be found in the document outlining the UNR Network Reconfiguration.

During the upgrade, status updates will be posted to a dedicated website at

General Information

NSHE Host-On-Demand Service Ending May 1

March 20, 2014

The following information has been posted by NSHE System Computing Services.

The software, Host On-Demand, used to connect to Mustang for the administrative systems Advantage Financial, HRMS, and Legacy SIS, will no longer be an option to NSHE effective May 1, 2014.

System Computing Services recommends QWS3270 Secure client as a replacement for Host On-Demand.  We have found QWS3270 Secure to be faster and more reliable.  We share our System-wide site license with the campuses so this client software can be installed on an employee’s campus workstation and/or home computer. Please contact your institution’s IT support to  request QWS3270 Secure client.

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General Information, Software